:root{color-scheme:light;--las-navy: #071f5f;--las-blue: #0b5fa8;--las-cyan: #27a9e1;--las-green: #3fbf56;--las-ink: #10172a;--las-muted: #5d6679;--las-soft: #eef6fb;--las-line: #d8e5ef;--surface: #ffffff;--surface-alt: #f7fbfe;--danger: #b42318;--shadow: 0 14px 32px rgba(7, 31, 95, .11);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:var(--las-soft);color:var(--las-ink)}*{box-sizing:border-box}html{min-width:320px;background:var(--las-soft)}body{margin:0;min-width:320px;min-height:100dvh;background:linear-gradient(180deg,#071f5f0a,#27a9e108),var(--las-soft)}body.agent-mode{background:linear-gradient(180deg,#e8f4fbd6,#e8f4fbeb),url(/brand/aerogare-bg.jpg) center top / cover no-repeat fixed,var(--las-soft)}button,input,select,textarea{font:inherit}button{cursor:pointer}.landing-shell{min-height:100dvh;background:linear-gradient(180deg,rgba(238,246,251,0) 0%,var(--las-soft) 58%),var(--las-soft);color:var(--las-ink);overflow-x:clip}.landing-hero{position:relative;display:grid;align-content:space-between;min-height:min(74dvh,760px);padding:max(18px,env(safe-area-inset-top)) clamp(18px,4vw,64px) 92px;color:#fff;background:linear-gradient(90deg,#071f5feb,#071f5fb8 44%,#071f5f66),linear-gradient(180deg,#071f5f2e,#071f5fc7),url(/brand/aerogare-bg.jpg) center / cover no-repeat;isolation:isolate}.landing-topbar{display:flex;align-items:center;justify-content:space-between;gap:18px;width:min(1180px,100%);margin:0 auto}.landing-logo{display:inline-flex;align-items:center;gap:14px;min-height:52px;color:#fff;font-weight:900;text-decoration:none;text-transform:uppercase;letter-spacing:0}.landing-logo img{width:128px;height:44px;object-fit:contain}.landing-agent-link,.landing-main-action,.landing-secondary-action,.landing-access-card,.landing-zone-links a{touch-action:manipulation}.landing-agent-link{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:46px;padding:0 16px;border:1px solid rgba(255,255,255,.34);border-radius:8px;background:#ffffff21;color:#fff;font-weight:900;text-decoration:none;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.landing-hero-content{width:min(760px,100%);margin:0 auto;padding:clamp(54px,10dvh,126px) 0 0}.landing-eyebrow{display:inline-flex;margin-bottom:16px;color:#bfeeff;font-size:.82rem;font-weight:900;text-transform:uppercase}.landing-hero h1{max-width:760px;margin:0;color:#fff;font-size:clamp(2.35rem,8vw,5.4rem);font-weight:950;line-height:.98;letter-spacing:0}.landing-hero p{max-width:640px;margin:20px 0 0;color:#ffffffe0;font-size:clamp(1rem,2.2vw,1.2rem);font-weight:650;line-height:1.55}.landing-primary-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:28px}.landing-main-action,.landing-secondary-action{display:inline-flex;align-items:center;justify-content:center;gap:10px;min-height:52px;padding:0 18px;border-radius:8px;font-weight:950;text-decoration:none}.landing-main-action{border:1px solid rgba(39,169,225,.92);background:linear-gradient(135deg,var(--las-cyan),var(--las-blue));color:#fff;box-shadow:0 18px 34px #0411363d}.landing-secondary-action{border:1px solid rgba(255,255,255,.34);background:#ffffff24;color:#fff}.landing-access-band{position:relative;z-index:2;width:min(1180px,calc(100% - 32px));margin:-56px auto 0}.landing-status-row{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:54px;margin-bottom:12px;padding:12px 16px;border:1px solid rgba(191,222,239,.92);border-radius:8px;background:#fffffff0;box-shadow:var(--shadow)}.landing-status-row span,.landing-status-row strong{display:inline-flex;align-items:center;gap:8px;color:var(--las-navy);font-size:.9rem;font-weight:900}.landing-status-row svg{color:var(--las-green)}.landing-access-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.landing-access-card{display:grid;gap:10px;min-height:218px;padding:18px;border:1px solid var(--las-line);border-radius:8px;background:#fffffff5;color:var(--las-ink);text-decoration:none;box-shadow:var(--shadow)}.landing-access-card:hover,.landing-access-card:focus-visible{border-color:#27a9e194;outline:none;transform:translateY(-2px)}.landing-icon{display:inline-flex;align-items:center;justify-content:center;width:52px;height:52px;border-radius:8px;background:linear-gradient(135deg,var(--las-cyan),var(--las-blue));color:#fff;box-shadow:0 14px 24px #27a9e138}.landing-access-card>span:not(.landing-icon){color:var(--las-blue);font-size:.78rem;font-weight:950;text-transform:uppercase}.landing-access-card strong{color:var(--las-navy);font-size:1.42rem;font-weight:950;line-height:1.08}.landing-access-card p{margin:0;color:var(--las-muted);font-size:.95rem;font-weight:700;line-height:1.5}.landing-access-card em{display:inline-flex;align-items:center;gap:6px;align-self:end;color:var(--las-navy);font-style:normal;font-weight:950}.landing-zone-strip{display:grid;grid-template-columns:minmax(180px,280px) 1fr;gap:18px;width:min(1180px,calc(100% - 32px));margin:20px auto 44px;padding:18px;border:1px solid var(--las-line);border-radius:8px;background:#fff;box-shadow:var(--shadow)}.landing-zone-heading span{display:block;color:var(--las-blue);font-size:.8rem;font-weight:950;text-transform:uppercase}.landing-zone-heading strong{display:block;margin-top:4px;color:var(--las-navy);font-size:1.05rem;line-height:1.25}.landing-zone-links{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.landing-zone-links a{display:inline-flex;align-items:center;gap:8px;min-height:46px;padding:10px 12px;border:1px solid #cfe4f1;border-radius:8px;background:#f7fbfe;color:var(--las-navy);font-size:.88rem;font-weight:900;text-decoration:none}.landing-zone-links svg{flex:0 0 auto;color:var(--las-blue)}.app-shell{width:min(100%,760px);min-height:100dvh;margin:0 auto;padding:max(14px,env(safe-area-inset-top)) 14px calc(18px + env(safe-area-inset-bottom))}.topbar{display:grid;grid-template-columns:auto 1fr 48px;align-items:center;gap:12px;min-height:58px}.brand-logo{width:104px;height:42px;object-fit:contain}.brand-copy{min-width:0;border-left:1px solid var(--las-line);padding-left:12px;line-height:1.15}.brand-copy span{display:block;color:var(--las-navy);font-weight:800;font-size:.86rem}.brand-copy strong{display:block;color:var(--las-muted);font-size:.78rem;font-weight:700}.icon-button{width:44px;height:44px;border:1px solid var(--las-line);border-radius:8px;background:#ffffffdb;color:var(--las-navy);display:inline-flex;align-items:center;justify-content:center;transition:transform .16s ease,background .16s ease,border-color .16s ease}.icon-button:active,.primary-button:active,.secondary-button:active,.outline-action:active,.solid-action:active,.flight-card:active{transform:scale(.985)}.hero-panel,.context-panel,.selected-flight-panel,.guidance-panel,.facts-grid,.flight-list,.status-bar,.empty-state{margin-top:12px}.context-panel,.selected-flight-panel{margin-top:12px;border:1px solid var(--las-line);border-radius:8px;background:var(--surface);box-shadow:0 9px 24px #071f5f12}.context-panel{display:grid;grid-template-columns:48px minmax(0,1fr);gap:12px;padding:12px}.context-icon{width:48px;height:48px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;color:var(--las-navy);background:#e8f7ff;border:1px solid #bee2f7}.context-panel span,.selected-flight-panel span{display:block;text-transform:uppercase;letter-spacing:0;color:var(--las-muted);font-size:.76rem;font-weight:850}.context-panel strong,.selected-flight-panel strong{display:block;margin-top:2px;color:var(--las-navy);font-size:1.08rem;line-height:1.15}.context-panel p,.selected-flight-panel p{margin-top:5px;color:var(--las-muted);line-height:1.35}.service-chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:9px}.service-chips em{min-height:28px;display:inline-flex;align-items:center;padding:4px 8px;border-radius:999px;background:#eef6fb;color:var(--las-navy);font-style:normal;font-size:.76rem;font-weight:850}.selected-flight-panel{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px}.selected-flight-panel p{display:flex;align-items:center;gap:6px;min-width:0;overflow-wrap:anywhere}.selected-status{max-width:45%;min-height:32px;display:inline-flex;align-items:center;justify-content:center;padding:5px 10px;border-radius:999px;color:var(--las-navy);background:#e7f5fd;border:1px solid #bee2f7;font-size:.8rem;font-weight:850;text-align:center}.hero-panel{border-radius:8px;padding:16px;background:linear-gradient(135deg,#071f5ffa,#0b5fa8f0),var(--las-navy);color:#fff;box-shadow:var(--shadow);overflow:hidden;position:relative}.hero-panel:after{content:"";position:absolute;inset:auto -26% -56% 18%;height:180px;border-radius:50%;background:#ffffff14;pointer-events:none}.hero-head,.flight-card-top,.list-title,.sheet-title{display:flex;align-items:center;justify-content:space-between;gap:12px}.eyebrow,.section-kicker,.list-title span,.fact-card span{margin:0;text-transform:uppercase;letter-spacing:0;font-size:.76rem;font-weight:800}.eyebrow{color:#ffffffc2}h1,h2,p{margin:0}h1{margin-top:5px;font-size:clamp(1.55rem,6vw,2.45rem);line-height:1.05;letter-spacing:0}.live-pill,.status-chip{display:inline-flex;align-items:center;gap:7px;min-height:32px;padding:0 10px;border-radius:999px;background:#ffffff1f;color:#fff;white-space:nowrap;font-size:.82rem;font-weight:800}.pulse,.status-dot{width:10px;height:10px;border-radius:99px;background:var(--las-green);box-shadow:0 0 0 4px #3fbf562e}.segmented{position:relative;z-index:1;display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:18px;padding:4px;border:1px solid rgba(255,255,255,.18);border-radius:8px;background:#ffffff1a}.segmented button{min-height:44px;border:0;border-radius:7px;color:#ffffffd1;background:transparent;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-weight:800}.segmented button.active{color:var(--las-navy);background:#fff}.zone-language-row,.search-row{position:relative;z-index:1;display:grid;gap:8px;margin-top:10px}.zone-language-row{grid-template-columns:minmax(0,1fr) 92px}.field-group{min-width:0;display:grid;gap:6px}.field-group>span{color:#fffc;text-transform:uppercase;letter-spacing:0;font-size:.7rem;font-weight:850}.field-control,.search-control{min-width:0;min-height:48px;display:flex;align-items:center;gap:8px;padding:0 12px;border-radius:8px;background:#fffffff5;color:var(--las-navy)}.field-control:focus-within,.search-control:focus-within{background:#fff;box-shadow:0 0 0 3px #27a9e157}.field-control select,.search-control input{min-width:0;width:100%;border:0;outline:0;color:var(--las-ink);background:transparent;font-weight:750}button:focus-visible,.flight-card:focus-visible,.satisfaction-row label:focus-within{outline:3px solid rgba(39,169,225,.62);outline-offset:3px}.field-control select{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.search-row{grid-template-columns:minmax(0,1fr);align-items:end}.search-control input{height:48px;font-weight:650}.primary-button,.secondary-button,.outline-action,.solid-action{min-height:48px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;gap:9px;font-weight:850;transition:transform .16s ease,box-shadow .16s ease,background .16s ease}.primary-button{border:0;color:#fff;background:linear-gradient(135deg,var(--las-cyan),var(--las-blue));box-shadow:0 10px 20px #27a9e142}.secondary-button{border:1px solid var(--las-line);background:var(--surface);color:var(--las-navy);padding:0 16px}.primary-button.full{width:100%}.status-bar{min-height:44px;padding:0 12px;display:flex;align-items:center;justify-content:space-between;gap:10px;border:1px solid #cde2f1;border-radius:8px;background:#e6f4fd;color:#1e3854;font-size:.9rem;font-weight:760}.status-bar div{display:flex;align-items:center;gap:8px;min-width:0}.status-bar span:last-child{white-space:nowrap}.status-dot.error{background:var(--danger);box-shadow:0 0 0 4px #b4231821}.guidance-panel{display:grid;grid-template-columns:56px minmax(0,1fr) auto;gap:12px;align-items:center;padding:14px;border:1px solid var(--las-line);border-radius:8px;background:var(--surface);box-shadow:0 9px 24px #071f5f12}.guidance-icon,.fact-icon{width:48px;height:48px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;color:#fff;background:linear-gradient(135deg,var(--las-cyan),var(--las-blue));flex:0 0 auto}.guidance-content{min-width:0}.section-kicker{color:var(--las-navy)}.guidance-content h2{margin-top:4px;font-size:clamp(1.05rem,4.3vw,1.36rem);line-height:1.2;letter-spacing:0}.guidance-content p{margin-top:6px;color:var(--las-muted);font-size:.92rem;line-height:1.4}.panel-chevron{color:var(--las-navy)}.journey-rail{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:5px;margin-top:12px}.rail-step{min-width:0;color:var(--las-muted);font-size:.66rem;font-weight:800;text-align:center}.rail-step span{display:block;height:6px;margin-bottom:5px;border-radius:999px;background:#c9d7e4}.rail-step.done span,.rail-step.current span{background:var(--las-navy)}.rail-step.next span{background:var(--las-cyan)}.facts-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.fact-card{min-height:90px;display:grid;grid-template-columns:48px minmax(0,1fr);gap:10px;align-items:center;padding:12px;border:1px solid var(--las-line);border-radius:8px;background:var(--surface)}.fact-icon svg{width:22px;height:22px}.fact-card span{display:block;color:var(--las-muted)}.fact-card strong{display:inline-block;max-width:100%;margin-top:3px;color:var(--las-ink);font-size:clamp(1.2rem,5.6vw,1.75rem);line-height:1;overflow-wrap:anywhere}.fact-card em{display:inline-flex;margin-left:6px;padding:3px 7px;border-radius:999px;background:#e8f2fc;color:var(--las-navy);font-style:normal;font-size:.76rem;font-weight:850;vertical-align:middle}.flight-list{padding:14px;border-radius:8px;background:var(--surface-alt);border:1px solid var(--las-line)}.list-title strong{display:block;margin-top:2px;color:var(--las-navy);font-size:1.15rem}.flight-cards{display:grid;gap:10px;margin-top:12px}.flight-card{width:100%;min-width:0;padding:12px;border:1px solid var(--las-line);border-radius:8px;background:var(--surface);color:inherit;text-align:left}.flight-card.selected{border-color:var(--las-cyan);box-shadow:0 0 0 3px #27a9e124}.flight-card-top span:first-child{color:var(--las-muted);font-size:.78rem;font-weight:750}.flight-card-top strong{display:block;color:var(--las-navy);font-size:1.7rem;line-height:1;margin-top:4px}.status-chip{color:var(--las-navy);background:#e7f5fd;border:1px solid #bee2f7;max-width:48%;white-space:normal;text-align:right;justify-content:center}.route-row,.mini-facts,.context-strip,.satisfaction-row{display:flex;align-items:center;gap:8px}.route-row{margin-top:10px;color:var(--las-ink);font-weight:850}.route-row span:last-child{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.mini-facts{flex-wrap:wrap;margin-top:10px}.mini-facts span{min-height:28px;display:inline-flex;align-items:center;gap:5px;padding:4px 8px;border-radius:999px;background:#eef6fb;color:#28445f;font-size:.78rem;font-weight:800}.bottom-actions{position:static;z-index:30;width:100%;margin-top:12px;display:grid;grid-template-columns:1fr 1fr;gap:10px;padding:12px 14px calc(12px + env(safe-area-inset-bottom));border:1px solid rgba(216,229,239,.72);border-radius:8px;background:#eef6fbf5;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.outline-action{border:2px solid var(--las-cyan);background:#fff;color:var(--las-blue)}.solid-action{border:0;color:#fff;background:linear-gradient(135deg,var(--las-blue),var(--las-cyan));box-shadow:0 10px 24px #0b5fa838}.empty-state,.no-results{min-height:150px;display:grid;place-items:center;gap:10px;padding:22px;border:1px dashed #b8ccd9;border-radius:8px;color:var(--las-muted);background:#ffffffad;text-align:center}.empty-state strong,.no-results strong{color:var(--las-navy)}.error-state{border-color:#b4231859;color:var(--danger)}.modal-backdrop{position:fixed;inset:0;z-index:50;display:grid;align-items:end;background:#071f5f7a;padding:18px 10px max(10px,env(safe-area-inset-bottom))}.modal-sheet{width:min(100%,720px);max-height:min(86dvh,720px);margin:0 auto;overflow:auto;border-radius:8px;background:#fff;padding:10px 14px 16px;box-shadow:0 24px 70px #0000004d}.sheet-handle{width:48px;height:5px;margin:2px auto 12px;border-radius:999px;background:#ccd8e4}.sheet-title h2{color:var(--las-navy);font-size:1.25rem}.sheet-title .icon-button{font-size:1.6rem;line-height:1}.sheet-form{display:grid;gap:12px;margin-top:14px}.form-question{color:var(--las-navy);font-size:1.02rem;font-weight:850;line-height:1.28}.sheet-form label{display:grid;gap:6px;color:var(--las-navy);font-size:.86rem;font-weight:850}.sheet-form input,.sheet-form textarea,.sheet-form select{width:100%;min-height:48px;border:1px solid var(--las-line);border-radius:8px;background:#f9fcfe;color:var(--las-ink);outline:0;padding:10px 12px}.sheet-form input:focus-visible,.sheet-form textarea:focus-visible,.sheet-form select:focus-visible{border-color:var(--las-cyan);box-shadow:0 0 0 3px #27a9e13d}.sheet-form textarea{resize:vertical}.context-strip{min-height:46px;padding:8px 10px;border-radius:8px;background:#eef6fb;color:var(--las-muted);font-size:.86rem;font-weight:800}.context-strip span{flex:1;min-width:0}.context-strip strong{color:var(--las-navy);white-space:nowrap}.satisfaction-row{display:grid;grid-template-columns:repeat(3,minmax(0,1fr))}.satisfaction-row label{min-height:52px;border:1px solid var(--las-line);border-radius:8px;display:flex;align-items:center;justify-content:center;gap:6px;background:#f9fcfe}.satisfaction-row input{position:absolute;opacity:0;pointer-events:none}.satisfaction-row label:has(input:checked){color:var(--las-navy);border-color:var(--las-cyan);background:#e8f7ff}.toast{position:fixed;z-index:80;left:50%;bottom:calc(88px + env(safe-area-inset-bottom));width:min(calc(100% - 28px),520px);transform:translate(-50%);padding:12px 14px;border-radius:8px;color:#fff;background:var(--las-navy);box-shadow:var(--shadow);text-align:center;font-weight:850}.spin{animation:spin 1s linear infinite}.agent-shell,.agent-login-shell{width:min(100%,1180px);min-height:100dvh;margin:0 auto;padding:max(14px,env(safe-area-inset-top)) 14px calc(22px + env(safe-area-inset-bottom))}.agent-topbar{display:grid;grid-template-columns:minmax(0,1fr) auto 44px;align-items:center;gap:12px;min-height:62px}.agent-brand{min-width:0;display:flex;align-items:center;gap:12px}.agent-brand img,.agent-login-card img{width:118px;height:44px;object-fit:contain;flex:0 0 auto}.agent-brand div{min-width:0;padding-left:12px;border-left:1px solid var(--las-line)}.agent-brand span,.agent-profile span,.agent-section-title span,.agent-ticket-card span,.agent-detail-head span,.agent-wayfinding-card span,.agent-message-box span,.agent-detail-fact span,.agent-kpi-card span,.agent-toolbar label,.agent-login-form label{text-transform:uppercase;letter-spacing:0;color:var(--las-muted);font-size:.74rem;font-weight:850}.agent-brand strong,.agent-profile strong{display:block;margin-top:2px;color:var(--las-navy);font-size:.9rem;line-height:1.12}.agent-profile{max-width:260px;min-width:0;padding:8px 10px;border:1px solid var(--las-line);border-radius:8px;background:#ffffffd1}.agent-profile strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.agent-icon-button{width:44px;height:44px;border:1px solid var(--las-line);border-radius:8px;background:#fff;color:var(--las-navy);display:inline-flex;align-items:center;justify-content:center}.agent-hero{margin-top:12px;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:16px;align-items:start;padding:18px;border-radius:8px;color:#fff;background:linear-gradient(135deg,#071f5ffa,#0b5fa8f2),var(--las-navy);box-shadow:var(--shadow);overflow:hidden;position:relative}.agent-hero:after{content:"";position:absolute;inset:auto -18% -72px 38%;height:170px;border-radius:50%;background:#ffffff14;pointer-events:none}.agent-hero>*{position:relative;z-index:1}.agent-eyebrow{margin:0 0 6px;text-transform:uppercase;letter-spacing:0;font-size:.74rem;font-weight:900;color:#ffffffbd}.agent-hero h1,.agent-login-card h1{margin:0;letter-spacing:0;line-height:1.06}.agent-hero h1{font-size:clamp(1.8rem,4.2vw,3.25rem)}.agent-hero p:not(.agent-eyebrow),.agent-login-card p:not(.agent-eyebrow){margin:8px 0 0;color:#ffffffd1;line-height:1.45}.agent-live{min-height:36px;display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:0 12px;border-radius:999px;color:#fff;background:#ffffff24;font-weight:900;white-space:nowrap}.agent-live span{width:10px;height:10px;border-radius:999px;background:var(--las-green);box-shadow:0 0 0 4px #3fbf562e}.agent-warning{margin-top:12px;min-height:44px;display:flex;align-items:center;gap:10px;padding:10px 12px;border:1px solid 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